1) WHAT IS THE AVERAGE TURNAROUND TIME:
5-7 working days for most orders, 24-48 hour turnaround is always available.
2) WHAT FILE TYPES CAN BE USED FOR PRINT:
Any file compatible with Photoshop or Illustrator. PSD, PDF, EPS, TIFF, JPG. Files should be 300 dpi (resolution), CMYK (color format). Leave 1/8” around entire artwork for bleed (cutting).
3) CAN YOU SEND ME A PROOF?
E-proofs are standard with all orders. E-Proofs are given so that you can make sure the files are in-tact, and that nothing has shifted or changed since you submitted your artwork. If a color proof is necessary, we can provide one for an additional charge.
4) WHEN IS PAYMENT PROCESSED?
Please provide a credit card when placing an order. Your credit card will be charged for the full amount immediately. All orders need to paid in full before any work can be performed.
5) WHAT PAPER STOCKS CAN I CHOOSE?
We have a variety of papers in stock or available on a 1 day program. We stock all types of bond, gloss text and covers as well as matte covers and a variety of colored card stocks.
6) DO YOU DELIVER?
We offer free delivery in the Knoxville and surrounding areas as well as shipping worldwide with UPS
7) WHAT TYPE OF PRINTING DO YOU DO?
We have 3 different type of printing capabilities: 1. Offset 2. Digital 3. Large Format By utilizing all 3 printing formats we are able to print large and small quantities of virtually any printed product.
8) WHAT ITEM IS COMMONLY ORDERED?
Business Cards, Posters, Brochures, Carbonless Forms, Stationary & Envelopes, Banners, Yard Signs and T-Shirts